CQI IRCA Certified ISO 9001:2015 Internal Auditor Training Course (Quality Management Systems) Course ID 18035
Course aim
The aim of this course is to provide the delegates with the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 (or equivalent) and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
Learning objectives
On successful completion of this course, the delegates will have the following knowledge and skills:-
- Knowledge
- With reference to the Plan, Do, Check, Act cycle, explain the process-based quality management system model for ISO 9001, and the role of internal audit in the maintenance and improvement of quality management systems.
- Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal quality management system audit, in accordance with ISO19011
- Skills
- Plan, conduct, report and follow up an internal audit of part of a quality management system based on ISO 9001, and in accordance with ISO 19011.
This course has been updated to be in line with ISO 9001:2015 QMS series of standards, ISO 19011:2011 Guidelines for auditing management systems, and IRCA/9152_v2 07/15.
Course duration and timetable
2 days, starting at 9.00 am to 5.30 pm with 45 minutes lunch and 2 coffee breaks (am and pm)
Course content
- Plan, Do, Check, Act cycle, process-based quality management system model for ISO 9001
- Role of internal audits in the maintenance and improvement of quality management systems
- Role and responsibilities of an auditor to plan, conduct, report and follow up an internal quality management system audit, in accordance with ISO 19011
- The requirements for internal audit, as described in ISO 9001
- The terms and definitions used in auditing
- Audit objectives, and contribution to the maintenance and improvement of quality management systems
- The Audit process
- Audit planning and preparation
- Conducting audit activities
- Obtaining and evaluating audit evidence
- Audit findings and reaching an audit conclusion
- Reporting audit results (verbal report and written report)
- Completing the audit
- Following up on audit findings
Who should attend
All individuals involved in planning, conducting and managing internal QMS audits and audit programmes who require to develop their knowledge and skills in internal auditing of Quality Management Systems.
Course style
- Pre-course reading material, and reading list
- tutor presentation
- practical skills development exercises - case studies and role plays
- interactive discussion and participation throughout the course
- group work activities
- continuous assessment of delegates' performance
- highly interactive using accelerated learning techniques
Prior knowledge
The IRCA states that delegates are expected to have the following prior knowledge before attending this course:-
- Management systems
- Understand the Plan-Do-Check-Act (PDCA) cycle
- The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.
- Quality management
- The fundamental concepts and the seven quality management principles
- The relationship between quality management and customer satisfaction
- ISO 9001
- An understanding of the requirements of ISO 9001, and the commonly used quality management terms and definitions, as given in ISO 9000. This may be gained by completing an IRCA-certified QMS Foundation training course or equivalent
Some pre-course reading material and a reading list is provided to assist delegates who wish to obtain the above prior knowledge, or want to refresh and/or improve their knowledge.
Homework
The course includes light homework for the first evening requiring approximately 45 minutes time
Course assessment
It is a requirement of the IRCA Certified courses that delegates successfully achieve the course learning objectives before a certificate of successful completion can be awarded.
Delegates’ assessment is important as it provides the delegates with feedback on their performance during the course, helping them to identify their strengths and weaknesses and to take actions. In addition, the tutors’ continual assessment of delegates ensures that weaknesses in any areas are identified during the course so that actions are taken to help the delegate achieve the learning objectives. Delegates are assessed for achieving the course learning objectives. There is a two-part assessment conducted throughout the course.
a) Continuous Assessment by the tutor
Each delegate will be assessed by the tutor throughout the course for the achievement of the course Learning Objectives. This is carried out through the delegate’s feedback received for course workshops, activities and quizzes, and also through a continuous assessment from delegate’s participation in discussions, teamwork, time management and communication to the class and Tutor.
b) Course final Quiz
There is a short quiz at the end of day 2 to assess the learning objectives.
c) Attendance, Punctuality and Time management
Attendance, Punctuality and Time Management are good qualities for an auditor and essential for auditing. These are therefore assessed, and full attendance is required for successful completion of the course. Time management during exercises and feedback is assessed.
Course Certificate
A “Certificate of successful completion” of the course is awarded to those delegates who successfully complete the course assessment.
Delegates who are not successful in parts (a) and (b) of the assessment are only awarded a “Certificate of Attendance” for the course.
Course outcome
This course does not address ISO 9001 in detail, and does not aim to equip delegates with the knowledge and skills to determine conformity, or otherwise, with ISO 9001.
Successful completion of this course satisfies only part of the Training requirements set by the CQI IRCA for Certification as an “Internal QMS Auditor”. Delegates must ensure that they meet additional training requirement as well as other requirements set out by the CQI IRCA, should they wish to apply to the CQI IRCA for certification as an “Internal QMS Auditor”.
For further information please visit www.quality.org